Risk Management

Highlights

The future of travel insurance

In response to COVID-19, the Australian Government introduced an indefinite ban on all overseas travel in late March 2020. With major Australian airlines speculating international flights won’t resume until at least July 2021, the travel industry is likely to endure long-term ramifications. Danielle Casamento considers the impact that changing customer expectations and travel behaviours might have, and what the ‘new normal’ might be for the industry in a post-COVID-19 world.