Risk Management


How do individual risk perceptions impact citizens’ willingness to adopt the COVIDSafe app?

The development and endorsement of the Australian COVIDSafe app, the government’s initial form of tracing COVID-19 infections, received a mixed response from citizens and heightened the conversation around data privacy. In late-2021, Dr. Dapeng Liu, lecturer at the School of Information Systems and Technology Management at UNSW, hosted a Virtual Insights session, where he presented a model framework to explore the risk beliefs and trust concerns regarding the use of digital contact tracing by citizens, specifically with COVIDSafe.