Features
What is a good customer outcome?
Everyone agrees: we all want a good customer outcome. But what exactly is it? And how do you define it?
Features
Highlights
Event Reports
Keeping customers at the centre of injury schemes
Choice, dignity and quality of life: three essential values for ‘customer centricity’ and better outcomes for people impacted by injury and disability. How we uphold these values was passionately debated at IDSS 2019.
Podcast
Australia on the international stage – Practice Update Podcast 2019
Australia is now the sixth biggest member in the International Actuarial Association (IAA) and plays a key role in influencing international standards, like IFRS 17 and actuarial education. In this podcast update, the Institute's International Committee shares developments globally for the Australian profession.
Podcast
Hong Kong insurtech focuses on customer
With her experience as an actuary and her desire to create something impactful for the customer, Iris Lun cofounded 10Life.
Notice
President’s Report to Members – September Strategy Day and Council Meeting
Posted 13 November 2019
Report
Returns forecasted to continue trending downwards for the general insurance industry
Posted 25 October 2019
