Author: Emma Vitz

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Thumbnail for Lessons from the Joint YAP NSW & AGRA discussion

Lessons from the Joint YAP NSW & AGRA discussion

by Andrew Newbound

Thumbnail for AI voice analytics for contact centre conduct risk detection and monitoring

AI voice analytics for contact centre conduct risk detection and monitoring

by Brendan Fehon and Mike Fowlds

Thumbnail for YAP VIC social bowling event

YAP VIC social bowling event

by Gurpreet Singh

Thumbnail for Demystifying reinsurance optimisation

Demystifying reinsurance optimisation

by Saliya Jinadasa