General Insurance

Highlights

Insurance Affordability in Northern Queensland

What is the scale of the problem? What can improve insurance affordability? These were questions discussed at the insurance affordability session at the Virtual Summit. Cindy Lau provides an overview of this session presented by Kate Lyons, Simone Collins, Alison Drill and Mat Ayoub - members of the General Insurance Affordability Working Group.

The future of travel insurance

In response to COVID-19, the Australian Government introduced an indefinite ban on all overseas travel in late March 2020. With major Australian airlines speculating international flights won’t resume until at least July 2021, the travel industry is likely to endure long-term ramifications. Danielle Casamento considers the impact that changing customer expectations and travel behaviours might have, and what the ‘new normal’ might be for the industry in a post-COVID-19 world.