Choice, dignity and quality of life: three essential values for ‘customer centricity’ and better outcomes for people impacted by injury and disability. How we uphold these values was passionately debated at IDSS 2019.
Scheme Actuary for the National Disability Insurance Agency, Sarah Johnson, outlined the Agency’s outcomes measurement framework and - now publicly available - data on participant outcomes at the 2019 IDSS.
Shifting focus from business impact and time off work, to individual’s welfare, is key to improving mental health outcomes in Australia, an Actuaries Institute Seminar has heard.
In Part 3 of ‘One byte at a time: a series on cyber insurance’, Kitty Ho examines the roots of the global cyber insurance market, a space which has exploded into a multi-billion dollar industry in the US.
