Normal Deviance
Building model resilience in data analytics
In this Normal Deviance column Hugh Miller draws parallels between the summer of extremes seen in Australia and the need to think about resilience when doing data analytics work.
Data Analytics
Highlights
Event Reports
Social risk assessment using conversation
Return to work prediction models are often statistically heavy models focusing on objective demographic and medical data; one IDSS 2019 presentation explored how a screening process that focused more on psychology and social risks could improve claim outcomes.
Event Reports
Keeping customers at the centre of injury schemes
Choice, dignity and quality of life: three essential values for ‘customer centricity’ and better outcomes for people impacted by injury and disability. How we uphold these values was passionately debated at IDSS 2019.
Report
How insurers must change in a fast-moving world
The insurance industry’s most serious threats – societal megatrends, disruptive technology advancements, and intensifying competition from new and traditional players – also hold the greatest potential for its growth and transformation.
