Under the Spotlight – Asia Series – Jack Jiang

Chief Financial Officer at QBE Asia Pacific, Jack Jiang, goes under the spotlight in our continuing Asia Series. Here, he shares his pride and passion for the profession, personal career journey and love of marathons.

My interesting/quirky hobbies…/ My favourite energetic pursuit… I’m most passionate about…Running ultra-marathons and other energetic pursuits that involves a lot of great scenery. This hobby is getting close to being an addiction (to use my wife’s exact words).

The sport I most like to watch…I am a bit of sport TV junkie. I enjoy watching all kinds of sports from tennis to the NBA, the Olympics to Tour de France and professional league football to American Ninja Warrior. Wait, is that last one a sport?

The last book I read (and when)…Stress Test: Reflection on Financial Crisis, Timothy F. Geithner (2015). I finished reading it around August this year. It’s a candid memoir that reveals the hard choices and unpopular decisions he made and why during what was (hopefully) the biggest financial crisis our life time. Recommended.   

My favourite app…Camera app as I’ve taken tens of thousands of photos using my phone camera and captured unforgettable/amazing images.

The person I’d most like to cook for…My mother

I’d like to be brave enough to…Summit Mount Everest

Not many people know this but…Although I enjoy doing triathlons, I’m not a very good swimmer.

In my life I’m planning to change…My swim coach.

Four words that sum me up…Curious, Resilient, Trustworthy, Optimistic

If I hadn’t become an actuary, I would be…Most probably a banker.

Why and how I became an actuary…Went in for the challenge and it turned out to be one of the best decisions I have made. It has opened many doors and put me into many difference exciting roles. Exams were tough and but it was worth it.

Where I studied to become an actuary and qualifications obtained…After initially starting out as a math and finance student at UNSW, I took up Actuarial Studies Major when it was first launched in 1998 during my second year. It was fascinating and challenging to say the least. To ensure everyone that are there to try out Actuarial Studies really know what they have got themselves into, the lecturer of Financial Mathematics flunked more than half of the class on the first test. It felt like ‘Survivor’ playing out in university – and clearly only the most stubborn survived.

This survival story continued on when the specialist exams phase began while I was already working in the industry – client deliverables, Friday drinks and exam papers became quite a juggling act. Indeed, it all became very difficult to be honest and I was glad to have taken a one-year break to travel, work and enjoy life without textbooks. Luckily this break made me more motivated to knock those exams out of the way rather than continue to kick the can down the road. After a couple more years of hard work, I finally found myself standing proud with the Institute President receiving the much prized FIAA certificate and then the exam results day party dare…

My work history…PwC Actuarial Sydney – Consultant. Very lucky to have joined the firm and worked with some of the thought leaders of the general insurance industry and major insurance and government clients.

Before heading to Hong Kong to head the actuarial team at AXA, I worked as an actuarial advisor in the commercial insurance team of Suncorp, where I gained invaluable primary insurance experience.

As chief actuary for AXA Asia, a full range of actuarial problems and operational issues awaited and additionally I had the fortunate to participate in a number of acquisitions and major strategic change programmes. A highlight was supporting the business to launch probably Asia’s first high-end expat medical product.  

A stint at Milliman saw me market Machine Learning to clients in mainland China and advise both buy and sell-side transactions in one of the most active insurance M&A markets in the world.

My journey at QBE has been very interesting and has provided me with new perspectives in very different markets, especially Latin America.

What I find most interesting about my current role…The current Asia Pacific CFO role is by far my most exciting and challenging role yet. Executing the organisational transformation and change agenda together with managing the financial performance and capital of businesses in geopolitically different and highly competitive market environments means no day is ever boring. I can be working on capital optimisation of a country and then a hour later discussing channel profitability, followed by work on a bancassurance deal tender. 

My role’s greatest challenges…Cutting through the clutter of less important issues and being laser sharp on finding solutions to core priorities. 

What is your vision on Asia? When it comes to the insurance space, Asia Pacific is an exciting and vastly competitive region with a full spectrum of economic and insurance market maturity. I can foresee Asia being one of the most economically important regions in the world and hot bed for innovation, including in insurance.

Why I’m proud to be an actuary…The very high standards not just technically, but also the integrity of the profession, the rigor of training and the demand of intellectual capacity required to practice as an actuary is what makes it special. Plus the fact these skillsets can be deployed in other fields.

My personal proudest moment was finding out I has passed the final actuarial exam.

The most valuable skill an actuary can possess is …Thinking and communicate non-actuarially

If I were President of the Institute, one thing I would improve is…Increase awareness amongst non-actuarial professions and industries about the skillsets actuaries can bring to the table.

At least once in their life, every actuary should…Run a marathon.

My best advice for younger actuaries…Always keep yourself intellectually stimulated and be patient.

If I could travel back in time I would…like to meet with both of my grandfathers I have never met.



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