Articles tagged "soft skills"

How to effectively influence and engage stakeholders

Gloria Yu from the Institute’s Risk Management Practice Committee reflects on an Insights session presented by Kate Lyons, Executive Manager Capital & Reinsurance of Suncorp, about how to effectively influence and engage stakeholders.

Making Change for the Better

James Fitzpatrick, Chief Customer Officer for AMP’s SMSF business - SuperConcepts, spoke at a recent Leadership Forum of the importance of self-awareness; reflection; caring about your team, and approaching problems from different perspectives. Jenny Lyon and Sara Lee report.

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