The issue of consumer trust has attracted significant attention in the financial services industry in the last year or two. Here, Estelle Pearson offers her view on why this evolved to be the case and gives a glimpse into how the role of actuaries may potentially need to adapt to help foster trust again in the general insurance industry.
Amongst much talk about data science and new analytics techniques, Ashish Ahluwalia challenges the profession to be bold in sticking to their roots and take their toolkit of ‘traditional’ actuarial methods into a broader industries outside of insurance.
Posted 20 June 2017
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