Archive: April 2015

Highlights

On clouds of data – Alan Joyce on steering Qantas

When the engine exploded on QF32 flight out of Singapore, with 469 lives on-board, Alan Joyce faced hard decisions. In a crisis executive meeting, with Qantas’ chief engineer and chief pilot in Sydney, Joyce watched televisions beam images of fallen aircraft parts on the ground in Indonesia. He knew well the risk to the Qantas brand, let alone the crew and passengers. Here, he speaks with actuary Alan Greenfield on how he navigates the challenges of business leadership and the role mathematics has played in both his career and the aviation business.