Archive: April 2016

Highlights

2015 Member Survey Results

Two separate groups of Members were surveyed in 2015 regarding their assessment of the Institute’s performance across a broad range of member service practices and outcomes. The HQ Team were very pleased with the results. The Institute is currently performing well in the top five areas and there are a number of initiatives planned, through the Strategic Plan, that should see improvements in the five lowest scoring areas of the Survey.